AAA WASHINGTON

SYSTEM ADMINISTRATOR II-BELLEVUE CORPORATE OFFICE

Start a career in the service industry by procuring, configuring, implementing, and supporting server infrastructure (physical or virtual) and virtual/hosted cloud server solutions

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Manage and maintain the organization's server, workstation, and application infrastructure.
• Perform routine maintenance tasks, such as patching, updates, and backups under supervision.
• Monitor and troubleshoot server and application issues.
• Participate in development of disaster recovery strategies for the AAA Washington server environment.
• Monitor batch job production operations.
• Manage Active Directory, Group Policy, and other related Windows services.
• Develop and maintain PowerShell scripts for automation of routine tasks.
• Participate in planning and executing system upgrades and migrations.
• Collaborate with other IT teams to provide solutions for complex technical issues.
• Have an understanding of ITIL change management process and procedures.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree (BA) in business, information systems, computer science or related field or equivalent experience
• 4 years’ experience in Windows Server administration or server management
• 3 years' experience in VMWare virtualization

PREFERRED QUALIFICATIONS:

·Industry recognized certification preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

·Valid state Driver’s License

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of key trends and strategies, including virtualization; blade server technology, public and private cloud, server monitoring, server security standards.
• Knowledge of various operating systems, such as Windows Server, RedHat, Linux, VMWare
• Knowledge of cloud services and hybrid-cloud services
• Working knowledge of M365, SCCM, Azure Active Directory, Active Directory, Exchange, Endpoint Manager, Defender365, Avaya, Genesys Cloud, VPN, TCP/IP, DNS, DHCP, BIG-IP, SQL Server, Rubrik and various system monitoring tools such as Solarwinds.
• Working knowledge of server hardware including, firmware, driver and security patching processes
• Ability to communicate and engage effectively with a diverse audience, including front line technical staff, non-technical staff & management, and vendors.
• Skilled in operational and technical ability to manage complex server environments and associated infrastructure.
• Knowledgeable in M365 Tenants, AWS, Azure
• Ability to thrive in an environment with competing priorities from multiple stakeholders
• Strong troubleshooting and analytical reasoning skills
• Ability to work independently as well as collaboratively
• Ability to establish rapport and gain the trust of others, motivate/influence others to actions that drives business impact and alignment

WHO WE ARE:

The American Automobile Association (AAA) has been a leader in roadside assistance, mobility advocacy and traffic safety for nearly 120 years, AAA Washington also operates a full-service travel agency and the largest independent personal-lines insurance agency in Washington.

Eligible benefits include:

• Health insurance (medical vision, prescription drug, and dental)
• Up to 20 days of Paid Time Off (PTO) in the first year for vacation or sick leave
• Eleven Paid Holidays every year in addition to PTO, including MLK and Juneteenth
• 401(k) with Employer Match
• Life, STD, and LTD insurance
• Flexible Spending Accounts
• 4 Hours of Volunteer Time Off every year
• Free Premier RV AAA Washington Membership
• Paid, on-going training throughout your career
• THRIVE wellness program

SALARY:

· Target hiring salary range is $86,300 to $106,000 annually and offer rate is based on experience. 

· Opportunity for Annual Company-wide discretionary bonus. 

RANKED AS ONE OF WASHINGTON’S 2023 BEST PLACES TO WORK by Puget Sound Business Journal

• AAA Washington is committed to hiring and retaining a diverse and inclusive staff.
• We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.
• We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.
• AAA Washington is a drug-free workplace.

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